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Coles shopper unable to feed her family for the week after glitch in the company’s payment system

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coles shopper unable to feed her family for the week after glitch in the companys payment system

A Coles shopper has been left unable to feed her family for the week after a glitch in the supermarket giant’s online payment system. 

Esther Gillett, from Attunga, in NSW’s New England region, placed her family’s fortnightly order for $258.99 on Tuesday through Coles’ online delivery service.

The company introduced system changes in July, requiring a pre-authorisation hold be placed on funds in the buyer’s account to ensure they are available prior to the order being packed and finalised. 

The money can be held for up to 10 days – depending on the bank- even when an order is cancelled. 

Mother-of-one Esther Gillett, from Attunga, in NSW's New England region, has been left unable to feed her family for the week after two pre-authorisation payments were placed on her account for the same Coles order

Mother-of-one Esther Gillett, from Attunga, in NSW's New England region, has been left unable to feed her family for the week after two pre-authorisation payments were placed on her account for the same Coles order

Mother-of-one Esther Gillett, from Attunga, in NSW’s New England region, has been left unable to feed her family for the week after two pre-authorisation payments were placed on her account for the same Coles order

But families who make changes to their orders before they are packed can be charged the pre-authorisation hold twice, and if there are insufficient funds, both orders will be cancelled.  

Mrs Gillett fell victim to the pitfall this week after modifying the shop down to $240 for herself, husband Paul and two-year-old son Lachlan.  

‘All up, they’ve tried to take nearly $500 out, for a $240 shop, which of course we don’t have,’ Mrs Gillett told Yahoo News

Because the second amount could not be placed on hold, their order was cancelled, with the family told they will not get access to their deposits until either Thursday or Friday.   

The family, who are living on a tight budget as Mrs Gillett recently suffered a stroke and Mr Gillett is battling serious health issues, now have barely enough food to stretch until they are paid. 

‘It’s just so bloody frustrating. We plan, we organise, we menu plan, we do shopping list. We budget so carefully,’ Mrs Gillett said.

‘We normally love Coles, but it’s this pre authorisation c**p is just not working. I suspect, not just for us, but for a lot of people.’

Mrs Gillett spoke to a Coles employee and was offered $30 for the mishap, with the company later giving her an additional $20. 

The family used the remaining $40 they had, $30 of which had been designated for  fuel, to drive to the nearest town to pick up essential supplies to carry them through the weekend.  

The mother-of-one is not the only person to be set back by the issue.

Several frustrated shoppers have flocked to the grocer’s Facebook page to express their dismay after having double amounts withheld from their accounts. 

‘Payment has gone through but you still have a hold on over $400 for the same transaction for almost a week. If this is what your online ordering process consists of, essentially paying twice for the same order, I will never order from Coles again,’ one woman wrote.

A Coles spokesperson said the funds are supposed to be released when an order is modified, however, some banks do not action the request straight away

A Coles spokesperson said the funds are supposed to be released when an order is modified, however, some banks do not action the request straight away

A Coles spokesperson said the funds are supposed to be released when an order is modified, however, some banks do not action the request straight away

One mother said her order was cancelled after there were not enough funds available to cover the second $190 hold.

‘I’m a single mother with four children, I don’t have money to pull out of nowhere. That grocery shop had nappies and formula as well as food, which is all essential,’ her post read. 

Coles said held funds are supposed to be released when an order is modified, however, some banks do not action the supermarket’s request straight away. 

‘If a customer modifies or cancels their order before it’s picked, Coles Online requests the pre-authorised payments to be automatically released by the customer’s bank,’ a Coles spokesperson told Daily Mail Australia.

‘While most banks have processes in place to accurately release funds and ensure pending funds are returned within 24 to 48 hours, we have been made aware that some payment methods take longer.

‘We acknowledge this is a stressful time for customers and we are working closely with financial institutions to improve this experience.’  

This post first appeared on dailymail.co.uk

Australia

Girlfriend of snowboarder Alex ‘Chumpy’ Pullin reveals how she’s coming to terms with his death

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girlfriend of snowboarder alex chumpy pullin reveals how shes coming to terms with his death

The girlfriend of champion snowboarder Alex ‘Chumpy’ Pullin has vowed to enjoy the ‘simple things’ this summer as she marks almost four months since his death. 

Pullin, a two time World Championship and three-time Olympian, was spearfishing off the coast of Palm Beach on the Gold Coast in July when he suffered a shallow water blackout and drowned.

His partner, Ellidy Vlug, arrived at the beach as the tragedy unfolded. 

The 28-year-old model has now joined forces with close friend Chloe Fisher to promote Surfstitch Swim ahead of summer.

Ellidy Vlug (left) has opened up about mourning the loss of boyfriend Alex 'Chumpy' Pullin (right)

Ellidy Vlug (left) has opened up about mourning the loss of boyfriend Alex 'Chumpy' Pullin (right)

Ellidy Vlug (left) has opened up about mourning the loss of boyfriend Alex ‘Chumpy’ Pullin (right)

‘I’m keen to really enjoy the simple things this summer – long beach days, or waterfall missions with close friends, music and hot chip sandwiches,’ Ms Vlug told The Courier-Mail.

‘I’m also keen to go on some camping trips down south, and I promised myself to get back into surfing, I really let that go this winter.’

Ms Vlug recently spoke about mourning the loss of Pullin in a heartbreaking Instagram post.

‘Everything feels strange without you, without your touch and your voice. Waking up in the morning is hard,’ she wrote. 

‘Road tripping to Sydney feels strange. Stopping off at our favourite beaches. Going to our cafes. Watching movies.’

Ms Vlug said she feels like has has been on ‘autopilot’ since July 8.

Pullin (pictured), a two time World Championship and three-time Olympian, was spearfishing off the coast of Palm Beach on the Gold Coast in July when he suffered a shallow water blackout and drowned

Pullin (pictured), a two time World Championship and three-time Olympian, was spearfishing off the coast of Palm Beach on the Gold Coast in July when he suffered a shallow water blackout and drowned

Pullin (pictured), a two time World Championship and three-time Olympian, was spearfishing off the coast of Palm Beach on the Gold Coast in July when he suffered a shallow water blackout and drowned

‘The human body is Incredible, my mind is protecting my heart,’ she wrote.

‘And then it hits me at random moments – Chumpy’s gone, he’s not breathing, he’s not coming back, I’m the only person sitting at this table who is going through this, why him, why not me, what the hell am I going to do now.

‘We are just not equipped to deal with sudden trauma like this, not at 28, not ever. 

‘Blindly trying to navigate my way. One foot in front of the other, feelings of uncertainty for what’s ahead, and fear for when this numbness will wear off.’

Ms Vlug said her family and friends have been ‘anchors’ throughout her grief and also thanked social media for connecting her with ‘hundreds of other widows around the world’.  

Ms Vlug (left with Chumpy) said she feels like has has been on 'autopilot' since July 8 when he drowned during a spearfishing trip

Ms Vlug (left with Chumpy) said she feels like has has been on 'autopilot' since July 8 when he drowned during a spearfishing trip

Ms Vlug (left with Chumpy) said she feels like has has been on ‘autopilot’ since July 8 when he drowned during a spearfishing trip

‘I’ve had many people share their stories of loss with me, lightening each other’s loads. One thing I don’t feel is alone,’ she wrote.

Pullin, 32, was an experienced free diver and had ‘mastered the art of holding his breath for long periods of time,’ Ms Vlug previously explained to Daily Mail Australia. 

He often went out spearfishing on his own or with friends, and Ms Vlug said she never once had any concerns about anything going askew. 

On the morning of his death, the couple woke late before Pullin decided to go get some sun. 

Ms Vlug told Daily Mail Australia she last saw her boyfriend alive moments before he’d decided to go for a dive, telling him: ‘Love you, watch out for sharks’. 

Ms Vlug then went for a walk, returning home to find a neighbour at her door telling her a spearfisher had been pulled from the ocean.

She then raced to the beach with her mother, where she was told the body belonged to her boyfriend of eight years. 

Pullin, 32, was an experienced free diver and had 'mastered the art of holding his breath for long periods of time,' Ms Vlug previously explained to Daily Mail Australia

Pullin, 32, was an experienced free diver and had 'mastered the art of holding his breath for long periods of time,' Ms Vlug previously explained to Daily Mail Australia

Pullin, 32, was an experienced free diver and had ‘mastered the art of holding his breath for long periods of time,’ Ms Vlug previously explained to Daily Mail Australia

This post first appeared on dailymail.co.uk

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Clarence Thomas will swear in Amy Coney Barrett at the White House with ‘large’ guest list

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clarence thomas will swear in amy coney barrett at the white house with large guest list

After Amy Coney Barrett’s almost assured confirmation Monday evening, Justice Clarence Thomas is on the docket to swear in the 7th Circuit appellate judge to the Supreme Court at a White House ceremony.

‘Justice Clarence Thomas will administer the official Constitutional Oath to Judge Amy Coney Barrett at the White House tonight,’ a senior White House official told The New York Times.

The vote on Barrett’s nomination is set to take place some around 7:26 p.m. Monday evening, according to Democratic Whip Dick Durbin, and the White House is prepared to hold a ‘large’ celebration in the Rose Garden honoring the momentous occasion just one week before Election Day.

Although a source told Politico that the guest list for the South Lawn event is on the longer side, Trump suggested the event is smaller than it was being made out in the media.

White House Chief of Staff Mark Meadows also sought to assure reporters Monday that the White House ceremony would include safety precautions.

‘We’re doing tonight the best we can to encourage as much social distancing as possible,’ he said, without referencing whether face coverings will be required. 

Clarence Thomas

Clarence Thomas

Amy Coney Barrett

Amy Coney Barrett

Supreme Court Justice Clarence Thomas will swear in Amy Coney Barrett to the Supreme Court in a White House ceremony as soon as she is confirmed in the Senate vote Monday evening

The plans have set off alarm bells as it sounds eerily similar to the Rose Garden event last month when Trump announced Barrett’s nomination, inviting a whole crowd of aides, advisers, lawmakers and supporters to witness the occasion.

That event sparked a White House outbreak of COVID-19, which infected the president, first lady Melania and their son Barron, as well as about a dozen others within Trump’s inner circle. 

As the vote isn’t expected until later Monday, one White House official suggested that the celebration and swearing in might be pushed to Tuesday. 

Pence announced earlier Monday that he is ditching his plans to attend the Senate vote confirming Barrett after Democrats demanded he steer clear of the Capitol as five of his aides tested positive for coronavirus.

‘Vice President Pence is campaigning in Minnesota today. The VP is not planning to be at the Senate tonight unless his vote is needed,’ an aide to the vice president said.

The White House, however, is still looking to hold a Rose Garden celebration with a ceremonial swearing in of Barrett either Monday or Tuesday.

Speaking to reporters on the tarmac at Lehigh Valley International Airport in Pennsylvania on Monday, President Donald Trump assured the celebration would be a rather small, ‘very nice event.’ 

Despite the vice president’s absence, the vote is still expected to move easily through the Senate as Republicans have enough votes to confirm Barrett without Pence needing to break a tie.

Pence’s Chief of Staff Marc Short, ‘body man’ Zach Bauer, Advisor Marty Obst and two other aides tested positive for COVID-19. The vice president and second lady Karen Pence both tested negative on Sunday.

Democrats pleaded Sunday that Pence not to come to the Capitol to fulfil his largely ceremonial role, as is customary for vice presidents in landmark votes, claiming in a letter ‘it’s not a risk worth taking.’

Vice President Mike Pence will not go to the Capitol for the Senate vote on Amy Coney Barrett's confirmation Monday evening after Democrats pleaded he steer clear after five of his aides tested positive for COVID-19

Vice President Mike Pence will not go to the Capitol for the Senate vote on Amy Coney Barrett's confirmation Monday evening after Democrats pleaded he steer clear after five of his aides tested positive for COVID-19

Vice President Mike Pence will not go to the Capitol for the Senate vote on Amy Coney Barrett’s confirmation Monday evening after Democrats pleaded he steer clear after five of his aides tested positive for COVID-19

With little Democrats can do to stop the confirmation from going forward, the White House has already started planning its celebration – similar to the ‘superspreader’ event announcing Barrett’s nomination at the end of September, which sparked a COVID-19 outbreak at the White House.

This event caused President Donald Trump, first lady Melania and their son Barron, along with a slew of aides, advisers and GOP lawmakers, to contract the virus.

The next event, which is not yet set in stone, would be held outdoors in the Rose Garden Monday night and include a ceremonial swearing in of Barrett to the Supreme Court.

Senior administration officials told ABC News that the details are not finalized and that celebration could be moved to Tuesday. They also say it is unclear who would do the ‘swearing in’ at the White House event.

Not only could the event spark another superspreader to attendees, but Pence’s potential presence at the Capitol Monday could spread the virus to several at-risk members of Congress.

Senate Minority Leader Chuck Schumer and his leadership team wrote in a letter that Pence showing up for the vote go against Centers for Disease Control and Prevention guidelines and ‘be a violation of common decency and courtesy.’

‘Nothing about your presence in the Senate tomorrow can be considered essential,’ the Democrats wrote.

Of the 100 senators, 69 are 60-years or older and medical professionals say those in that age range are at a much larger risk of dying if they contract COVID-19.

Pence’s Chief of Staff Marc Short tested positive for coronavirus, it was announced over the weekend, and the vice president regularly has close contact with his top aide. Four other aides to Pence also tested positive for coronavirus.

Pence and second lady Karen Pence both tested negative on Saturday.

As Pence traveled over the weekend to continue campaigning for he and Trump’s reelection, White House Chief of Staff Mark Meadows argued that he is an essential worker and therefore entitled to travel.

Pence is holding a campaign rally in Minnesota Monday, but will arrive back in Washington D.C. ahead of the expected evening vote. 

The White House is planning a Rose Garden celebration of her confirmation, similar to the 'superspreader' event announcing Barrett's nomination last month that sparked a White House coronavirus outbreak – infecting the president, first lady and their son, as well as several top aides and lawmakers

The White House is planning a Rose Garden celebration of her confirmation, similar to the 'superspreader' event announcing Barrett's nomination last month that sparked a White House coronavirus outbreak – infecting the president, first lady and their son, as well as several top aides and lawmakers

The White House is planning a Rose Garden celebration of her confirmation, similar to the ‘superspreader’ event announcing Barrett’s nomination last month that sparked a White House coronavirus outbreak – infecting the president, first lady and their son, as well as several top aides and lawmakers

The vice president’s presence is not needed in the Senate for a tie-breaking vote Monday, as Republicans already have the votes needed to easily get Barrett’s nomination through.

Following the vote Monday evening, the Senate will recess until after the election.

On Sunday, the Senate held a procedural vote to advance Barrett’s nomination and kicked off 30 hours of debate, which will clear the way for a vote Monday evening.

The 51-48 vote was largely along party lines, with two Republican Senators Lisa Murkowski of Alaska and Susan Collins of Maine, voting with Democrats. Democratic Senator Kamala Harris was not present to cast a vote as she was campaigning in Michigan on Sunday.

‘This is something to be really proud of and feel good about,’ Senate Majority Leader Mitch McConnell said during a rare weekend session.

McConnell lauded that Democrats ‘won’t be able to do much about this for a long time to come’, in contrast to legislative actions, which can be undone with new executive or legislative terms.

Barrett, a 48-year-old appellate judge for the 7th circuit, is a staunch Roman Catholic and life-long conservative. Her personal pro-life views have raised eyebrows among progressives who claim she will dismantle a woman’s right to an abortion by working to overturn Roe v. Wade.

Her lifetime appointment to the highest U.S. court will also drastically change the makeup of the Supreme Court for a generation to come. 

The mother of seven – five biological and two adopted from Haiti – has embraced her classification as the ‘female Antonin Scalia’ and says his jurisprudential practice of ‘applying the law as written’ will be how she serves. 

The Republican-majority Senate is expected to easily confirm Barrett without needing Pence's tie-breaking vote

The Republican-majority Senate is expected to easily confirm Barrett without needing Pence's tie-breaking vote

The Republican-majority Senate is expected to easily confirm Barrett without needing Pence’s tie-breaking vote 

During the three days of confirmation hearings earlier this month, including a day of opening statements and two days of questioning, Barrett reiterated her stance as a textualist and originalist, stressing this means she would apply the Constitution to cases as it’s written and was intended by the drafters.

In the short term, Barrett could help decide election and voting-related issues as the vote on her confirmation comes just over a week before Election Day.

Donald Trump has made it clear he feels the results of the election could end up at the Supreme Court – and with a conservative majority of 6-3 with Barrett seated, it’s more likely they would rule in favor of the president.

Also about a week after the election the Supreme Court will take up a case on the Affordable Care Act, which Democrats fear will be overturned if Barrett has anything to say about it.

This post first appeared on dailymail.co.uk

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SAS Australia recruit Jackson Warne makes heartbreaking admission about famous father Shane Warne

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sas australia recruit jackson warne makes heartbreaking admission about famous father shane warne

Jackson Warne is due to make a heartbreaking confession on Tuesday’s episode of SAS Australia.

During his upcoming interrogation with the Directing Staff, the 21-year-old son of cricketing great Shane Warne will discuss his burden carrying the ‘Warne’ name. 

While Jackson wants his father to be proud of his time on the show, he admits he sometimes wishes he wasn’t seen as ‘Shane Warne’s son’.

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'I kind of wish I wasn't Shane Warne's son': SAS Australia recruit Jackson Warne (pictured) will make a heartbreaking admission about growing up in the spotlight during interrogation

'I kind of wish I wasn't Shane Warne's son': SAS Australia recruit Jackson Warne (pictured) will make a heartbreaking admission about growing up in the spotlight during interrogation

‘I kind of wish I wasn’t Shane Warne’s son’: SAS Australia recruit Jackson Warne (pictured) will make a heartbreaking admission about growing up in the spotlight during interrogation

The Herald Sun first published a sneak peek of the interrogation on Tuesday, which included Jackson speaking openly about his ties to the Warne name.

‘I kind of wish in another reality or somewhere that I wasn’t “Shane Warne’s son”. I just want to be able to do me,’ Jackson says.   

‘It’s been pretty frustrating my whole life… Whenever I walk into a room or meet someone it’s always, “oh that’s Shane Warne’s son Jackson”,’ he explains.

‘It’s never “that’s Jackson”. I just want to be Jackson,’ the poker player adds in the upcoming interrogation.

'It’s been pretty frustrating my whole life': Jackson said that it's been hard to always be known as 'Shane Warne's son' and just wants to be known as 'Jackson'

'It’s been pretty frustrating my whole life': Jackson said that it's been hard to always be known as 'Shane Warne's son' and just wants to be known as 'Jackson'

‘It’s been pretty frustrating my whole life’: Jackson said that it’s been hard to always be known as ‘Shane Warne’s son’ and just wants to be known as ‘Jackson’

On Monday’s episode, Jackson told viewers he didn’t consider himself ‘famous’.

‘I don’t consider myself a celebrity at all, I think my dad is obviously a celebrity. The Warne last name is a celebrity, but I don’t think I’m famous or anything like that.’

He went on to say that while he hasn’t had much ‘life experience’, he signed up for SAS Australia to test himself, both physically and mentally.  

While praise isn’t often given to recruits by Directing Staff on the show, drill sergeant Mark ‘Billy’ Billingham told Jackson he was ‘a f**king impression person’ after his marksman task.

'You're 'a f**king impression person': While praise isn't often given to recruits by Directing Staff on the show, drill sergeant Mark 'Billy' Billingham told Jackson he was 'impressive' during his marksman task on Monday's episode

'You're 'a f**king impression person': While praise isn't often given to recruits by Directing Staff on the show, drill sergeant Mark 'Billy' Billingham told Jackson he was 'impressive' during his marksman task on Monday's episode

‘You’re ‘a f**king impression person’: While praise isn’t often given to recruits by Directing Staff on the show, drill sergeant Mark ‘Billy’ Billingham told Jackson he was ‘impressive’ during his marksman task on Monday’s episode

Cast: A total of 17 famous faces signed up for the intense SAS selection course, run by an elite team of ex-special forces soldiers known as the Directing Staff

Cast: A total of 17 famous faces signed up for the intense SAS selection course, run by an elite team of ex-special forces soldiers known as the Directing Staff

Cast: A total of 17 famous faces signed up for the intense SAS selection course, run by an elite team of ex-special forces soldiers known as the Directing Staff

A total of 17 celebrities signed up for the intense SAS selection course run by an elite team of British ex-Special Forces soldiers.

Sydney-based PR queen Roxy Jacenko, 40, was the first to voluntarily withdraw from the series during episode one, due to a pre-existing injury.

Convicted drug smuggler Schapelle Corby, 43, and former NRL WAG and glamour model Arabella Del Busso, 30, both left in episode two.

SAS Australia continues on Tuesday from 7:30pm on Channel Seven

Tune in: SAS Australia continues on Tuesday from 7:30pm on Channel Seven

Tune in: SAS Australia continues on Tuesday from 7:30pm on Channel Seven

Tune in: SAS Australia continues on Tuesday from 7:30pm on Channel Seven

This post first appeared on dailymail.co.uk

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