Connect with us

Main News

Dental company promoted by Vogue Williams which promises perfect teeth goes bust

Published

on

dental company promoted by vogue williams which promises perfect teeth goes bust

A dental company supported by Vogue Williams which promises perfect teeth has gone bust, owing angry online customers thousands of pounds. 

Your Smile Direct, who used the model to tout their success, had been troubled by debt since 2018.

The Made in Chelsea reality star and husband Spencer Matthews were guests at a glitzy celebratory lunch last May when the company boasted of fixing the teeth of 10,000 people with their clear aligners.

Documents lodged with Companies House in Dublin show the company went into liquidation earlier this month – leaving those who have paid for treatment fearing they have lost their money.

One customer told MailOnline: ‘They have just taken the money and will not reply to any calls or emails and I have not received anything from them.

A dental company supported by Vogue Williams (above) which promises perfect teeth has gone bust, owing angry online customers thousands of pounds. Your Smile Direct, who used the model to tout their success, had been troubled by debt since 2018

A dental company supported by Vogue Williams (above) which promises perfect teeth has gone bust, owing angry online customers thousands of pounds. Your Smile Direct, who used the model to tout their success, had been troubled by debt since 2018

A dental company supported by Vogue Williams (above) which promises perfect teeth has gone bust, owing angry online customers thousands of pounds. Your Smile Direct, who used the model to tout their success, had been troubled by debt since 2018

‘They have conned people and should not be allowed to get away with this.’

Your Smile Direct offered a cut price way for people to have their teeth straightened without using a registered dental practice and orthodontist.

After sending off a mould of the shape of their mouth, customers would be sent clear aligners – or braces as they are commonly called – by post every two weeks to straighten their teeth.

The cost of treatment was up to £2,000 and lasted up to five months or longer.

Patients who use an orthodontist often pay more than £3,000 for a course of treatment.

Many of the patients signed credit agreements or were asked to pay the full amount up front prior to treatment.

The Dublin based company stopped returning calls and emails a month ago, according to angry customers.

One woman from Southampton, Hampshire, said: ‘When I saw how much they were charging I thought it was too good to be true, and that’s what its turned out to be.

‘I was able to have most of my treatment but I did not receive my final alignment. If I do not get that then all the previous months treatment will be wasted. I feel very let down and I know there must be many others in my position.’

Another customer found out about the company after seeing an Instagram post by Vogue.

In May 2019 she and Spencer Matthews were interviewed about Your Smile and were happily photographed at the lunch in Dublin.

The Made in Chelsea reality star and husband Spencer Matthews were guests at a glitzy celebratory lunch last May when the company boasted of fixing the teeth of 10,000 people with their clear aligners

The Made in Chelsea reality star and husband Spencer Matthews were guests at a glitzy celebratory lunch last May when the company boasted of fixing the teeth of 10,000 people with their clear aligners

The Made in Chelsea reality star and husband Spencer Matthews were guests at a glitzy celebratory lunch last May when the company boasted of fixing the teeth of 10,000 people with their clear aligners

Documents lodged with Companies House in Dublin show the company went into liquidation earlier this month - leaving those who have paid for treatment fearing they have lost their money

Documents lodged with Companies House in Dublin show the company went into liquidation earlier this month - leaving those who have paid for treatment fearing they have lost their money

Documents lodged with Companies House in Dublin show the company went into liquidation earlier this month – leaving those who have paid for treatment fearing they have lost their money

The couple posed with balloons containing the slogan ’10,000 smiles’ – the number of people the company claimed to have successfully treated.

At one point Vogue pointed at husband Spencer and joked that that company would soon be fixing 10,001, before he replied with a smile: ‘My teeth are perfect’. 

MailOnline has approached Vogue Williams for comment. 

The quest for perfect teeth in recent years has been fuelled by the explosion in reality stars with companies using social media to promote the DIY treatment.

On its Instagram page Your Smile Direct carried the slogan: ‘Invisible Aligners delivered to you; less time in waiting rooms, more time for YOU and all at a winning-grinning price!’

Consumer review sites have been flooded with complaints from people who have been let down by their treatment. 

Writing on the Trust Pilot consumer website Beth Beckerly said: ‘I could not be any more disappointed, i paid a large deposit in may and have since been unable to get a response regarding a refund. i have not even had a treatment plan yet. Personally I would not recommend at all.’ 

One 24-year-old woman from Essex, who with her sister paid £2,500 for treatment, said:’I was promised the clear braces, but they never arrived. I would be fobbed off with excuses and promises that they would arrive in a few days.’

Another customer found out about the company after seeing an Instagram post by Vogue. In May 2019 she and Spencer Matthews were interviewed about Your Smile and were happily photographed at the lunch in Dublin

Another customer found out about the company after seeing an Instagram post by Vogue. In May 2019 she and Spencer Matthews were interviewed about Your Smile and were happily photographed at the lunch in Dublin

Another customer found out about the company after seeing an Instagram post by Vogue. In May 2019 she and Spencer Matthews were interviewed about Your Smile and were happily photographed at the lunch in Dublin

31067334 8549277 image a 1 1595496896403

31067334 8549277 image a 1 1595496896403

Another customer added: ‘I heard about the company from an Instagram post by Vogue Williams. I was sceptical and did some research on the company and they appeared genuine, but obviously not.’

Those still seeking answers who search online for Your Smile Direct were immediately directed to a new company called Alignerly offering identical treatment. This website stopped working yesterday.

Both Your Smile Direct and Alignerly are registered at the same Dublin address with a husband and wife named as the sole directors of each company.

Graham Byrne was the director of Your Smile Direct while his wife is director of Alignerly, a company that was formed in March.

A spokesman for Your Smile Direct and Alignerly did not respond to emails and calls from MailOnline.  

A spokesman for the General Dental Council, which regulates dentists and orthodontists in the UK, said it is ‘gathering evidence about the potential risk of harm to patients from direct-to-consumer orthodontics’.  

Powered by: Daily Mail

Main News

Holidaymakers told to pack up and leave Europe’s biggest caravan park in Wales

Published

on

By

holidaymakers told to pack up and leave europes biggest caravan park in wales

Europe’s largest caravan park in Wales has ordered all 4,000 people on site to pack up and leave immediately due to a local lockdown being enforced. 

Confused holidaymakers were seen hurriedly leaving Trecco Pay holiday park in Porthcawl last night after its owners said it would go into ‘hibernation’ from 6pm. 

Parkdean Resorts, the company which runs the site, said everyone had been asked to leave the park ‘as soon as possible’. 

Holidaymakers were seen hurriedly leaving Trecco Pay holiday park in Porthcawl last night after its owners said it would go into 'hibernation' from 6pm

Holidaymakers were seen hurriedly leaving Trecco Pay holiday park in Porthcawl last night after its owners said it would go into ‘hibernation’ from 6pm

Parkdean Resorts, the company which runs the site, said everyone had been asked to leave the park 'as soon as possible'

Parkdean Resorts, the company which runs the site, said everyone had been asked to leave the park ‘as soon as possible’

33514850 8762869 image a 7 1600845860122

A lockdown came into force in Bridgend at 6pm yesterday, having already been active in Merthyr Tydfil, Blaenau Gwent and Newport.

Under the new rules people won’t be allowed to leave each area, or return, unless they have an exceptional reason.  

Gatherings of more than one household – excluding ‘support bubbles’ – are also banned.

Holidaymakers currently on the site will be offered a full refund, a credit note for 120% of their holiday price or the option to re-book a break at another park, the company said.

Guests due to travel to the park within the next two weeks have also been contacted and offered a refund.

Steve Richards, CEO of Parkdean Resorts, which owns Trecco Bay, said: ‘This closure will affect many businesses and jobs in Porthcawl who rely on the regular influx of tourists to the area and, of course it will mean many hard working Welsh people who account for over 90% of our guests, will now not be able to enjoy a well-earned break.’

Sean Gattrell, 25, from Newport, is part of one family who have been asked to leave Trecco Bay.

He arrived on Friday with his partner Chloe Brant, 21, and baby Layla Gattrell, 14 months, together with other family members.

A lockdown came into force in Bridgend at 6pm yesterday, having already been active in Merthyr Tydfil, Blaenau Gwent and Newport

A lockdown came into force in Bridgend at 6pm yesterday, having already been active in Merthyr Tydfil, Blaenau Gwent and Newport 

Mr Gattrell said his family were meant to stay until this coming Friday, but were suddenly asked to leave this afternoon.

He said: ‘We overheard one of the Parkdean members say that at 6pm they were leaving. Customers were told they had to leave by 6pm.

‘They just basically said with the restrictions coming in they had to close – the whole park had to close.

‘We have had three-and-a-half to four hours to pack everything and get the baby ready to get off the site.’

Mr Gattrell said the family have been told they will be fully refunded for the booking, but he now faces further heartbreak as he lives in a different area to his partner.

They are also travelling by bus and train to get home so are in for a long journey.

‘My partner and my baby are from Cardiff,’ he added. ‘It’s hard to get everything together because we had to bring extra for the baby.

‘It’s mixed emotions – it’s sad because I live in Newport. I am separated from my partner and my baby.

‘I’m in lockdown and they are not. Layla has enjoyed the holiday, but she is just so confused now.’

Holidaymakers currently on the site will be offered a full refund, a credit note for 120% of their holiday price or the option to re-book a break at another park, the company said

Holidaymakers currently on the site will be offered a full refund, a credit note for 120% of their holiday price or the option to re-book a break at another park, the company said

Independent councillor for the Porthcawl East Central ward Brian Jones said he would like to thank Parkdean Resorts for closing the site.

‘I’m thankful the management of Parkdean have considered the guidelines from the Welsh Government and have decided to close Trecco,’ he said.

‘This could have had a dramatic effect on the rise in this area.’ 

Parkdean Resorts said Trecco Bay is Europe’s largest holiday park.

Since the park reopened on July 13, the company said more than 50,000 have visited the site.

It is not yet known how many holidaymakers are currently on the site, but Parkdean Resorts said all guests have now been asked to leave ‘as soon as possible’. 

Powered by: Daily Mail

Continue Reading

Main News

Asda announces 1,000 new Covid marshals to make sure shoppers wear masks

Published

on

By

asda announces 1000 new covid marshals to make sure shoppers wear masks

Asda has announced 1,000 new Covid marshals to ensure that shoppers wear masks anytime they enter a store.

The supermarket chain said today that new safety staff will be present at the entrance to every shop and in the aisles of larger stores. 

The safety marshals will help enforce the Government’s advice to wear and face mask and will give sanitised baskets and trolleys to customer as they enter the store. 

Asda said that customers who do not have a face covering when they enter a shop will be offered a pack of disposable masks that they can pay for as they complete their shopping. 

It comes as supermarkets have urged shoppers not to panic buy after a surge earlier this week in anticipation of the tighter Covid-19 restrictions that were announced by Boris Johnson yesterday.

Anthony Hemmerdinger, Chief Operating Officer at Asda, said: ‘We know that safety remains a key priority for our customers and we will continue to do all we can to keep them and our colleagues safe in store, as we have since the start of the pandemic. 

Shoppers wearing face masks enter an Asda supermarket in June this year. Safety marshals will now be present outside every store in the UK

Shoppers wearing face masks enter an Asda supermarket in June this year. Safety marshals will now be present outside every store in the UK 

An employee scans a customer's purchases through the till at a check-out desk inside an Asda supermarket in Watford

An employee scans a customer’s purchases through the till at a check-out desk inside an Asda supermarket in Watford

‘These additional measures will make our stores an even safer place to shop and work during the coming months.’

Asda also confirmed that as per the change to Government guidance, all staff will now wear a face covering at work unless they have a medical exemption and they will introduce additional hand sanitisation stations in stores.

And the supermarket group will be applying a protective coating to all basket and trolley handles, creating an antimicrobial surface that prevents the spread of bacteria and viruses. 

The same coating technology (Bio Master X shield) is already used to kill bacteria and viruses in the NHS Nightingale Excel hospital.

It comes as toilet rolls, frozen food and long-life produce was wiped from the shelves in some stores in scenes familiar to March when the nation braced to hunker down at home.

As customers flooded social media with pictures of empty aisles, one shopper declared: ‘It’s happening again.’

Andrew Opie, director of food and sustainability at the British Retail Consortium, said: ‘We urge consumers to be considerate of others and shop as they normally would.’

Shoppers wearing face masks and walking past a banner advising customers to maintain the British government's current social distancing guidelines

Shoppers wearing face masks and walking past a banner advising customers to maintain the British government’s current social distancing guidelines

Shoppers were also purchasing bags of pasta, amid warnings of panic buying in recent days

Shoppers were also purchasing bags of pasta, amid warnings of panic buying in recent days 

Shoppers queue at Costco today in Bushey, Watford, and come out with trolleys loaded full of shopping

Shoppers queue at Costco today in Bushey, Watford, and come out with trolleys loaded full of shopping

He played down the presence of panic-buying and paid tribute to the ‘excellent job’ of retailers to provide food during the pandemic.

Reassuring the public, he added: ‘Supply chains are stronger than ever before and we do not anticipate any issues in the availability of food or other goods under any future lockdown.’

But supermarkets are bolstering security at their doors and have doubled the number of delivery slots. 

One supermarket worker in Birmingham told The Mirror: ‘Some people are definitely panic buying again. We have 4,000 more items this weekend than we usually would. 

There are concerns thaShoppers share photographs of supermarkets with the shelves stripped bare (above, ASDA in London)

Shoppers have taken to social media to share photographs of supermarkets with the shelves stripped bare (above, ASDA in London)

‘When the panic buying started months ago, we hadn’t experienced it. We are prepared now.’ 

Another tweeted today: ‘ I just finished my shift at work and witnessed so many customers panic buying again. Please don’t – there is no need for it!’ 

It comes as Morrisons announced it will be reinstating marshals at its doors to limit the number of shoppers coming in and out, while also reminding them to wear face masks.

Tesco’s weekly ordering capacity has risen from 600,000 to 1.5million – but it remains fully booked until Wednesday.

Asda has increased its online delivery slots by 65 per cent – from 450,000 to 700,000.  

There are three-day waiting times for Ocado, while Sainsbury’s is experiencing high demand. 

Powered by: Daily Mail

Continue Reading

Main News

American mother’s attempt to cook classic roast dinner flops with British food fans

Published

on

By

american mothers attempt to cook classic roast dinner flops with british food fans

An American mother has divided the internet after she spent the whole day trying to master a roast dinner. 

Megan Torres-York, 36, from New Jersey, US, joined a Facebook group for family dinner hacks and kept seeing posts from proud parents of their Sunday roasts. 

In an effort to get involved in British culture she spent an entire day perfecting the dish, including roast chicken, roast potatoes, parsnips, gravy, carrots and cauliflower and broccoli cheese.

Her husband, Matthew, 37, and 12-year-old daughter, Charlie, loved the meal and requested it for the following week.

But when she posted the roast on Facebook, British fans weren’t all impressed and informed her that cheese and broccoli should never go together.

Megan Torres-York, 36, from New Jersey, US, spent a day creating her roast dinner, but it received mixed results on the internet

Megan Torres-York, 36, from New Jersey, US, spent a day creating her roast dinner, but it received mixed results on the internet

Megan, a data analyst, said: ‘I kept seeing these roast dinners on the group and couldn’t believe how giant the meals were.

‘Us Americans are supposed to be known for being large, but I had never seen a meal bigger than the roast dinner.

‘I made a schedule and wrote the recipes out because the whole process seemed to need a full day’s work to get it ready.

‘We don’t really eat cauliflower cheese here, but broccoli and cheese are a thing so I went with that, I was of course apologetic to the commenters for adding that to the roast.

‘Don’t get me wrong, it was all good spirited comments, it wasn’t mean, but I quickly learnt what not to do.

Megan decided to have roast chicken in her roast dinner, a popular choice for Brits

Megan decided to have roast chicken in her roast dinner, a popular choice for Brits

Cooking the feast for her family took Megan all day and she questioned how Britons have time to do this every week on a Sunday. Pictured: A tray of carrots, parsnips and onions

Cooking the feast for her family took Megan all day and she questioned how Britons have time to do this every week on a Sunday. Pictured: A tray of carrots, parsnips and onions

The humble roast spud, a key part of any roast. But Megan was miffed to discover that many Brits also want a second carb on their roast, in the form of mashed potato

The humble roast spud, a key part of any roast. But Megan was miffed to discover that many Brits also want a second carb on their roast, in the form of mashed potato

‘What I don’t understand is how on earth brits have the time to make this every week, it’s the type of meal we have for public holidays like thanksgiving, not just because it’s the weekend.

‘I had one person comment saying if I was ever in the UK to swing by for a proper roast.

‘It went down really well with my family and they really enjoyed it but if they think I’m making that every week they’ve got another think coming.

‘The biggest lesson I learnt was to never skip mashed potatoes because everyone was shocked that I didn’t have that included, but it’s an awful lot of carbs if you have roast potato as well.

Megan first decided to make the meal after seeing loads of English families posting pictures of their roasts all over a Facebook page she was part of.

Megan even prepared her own pretty impressive set of Yorkshire puddings for the meal

Megan even prepared her own pretty impressive set of Yorkshire puddings for the meal

As any Brit will know the key to a decent roast is a rich, simmering gravy to cover your meat, veg and potato

As any Brit will know the key to a decent roast is a rich, simmering gravy to cover your meat, veg and potato

Megan meticulously prepared her meal, but was criticised by some for combining broccoli with cheese

Megan meticulously prepared her meal, but was criticised by some for combining broccoli with cheese

She posted in the group asking for tips on how to make the perfect roast and mixed those instruction with recipes she found online.

She said: ‘I knew it wouldn’t be perfect but I figured it can’t be too hard so woke up and cracked on with it.

‘The one thing I couldn’t get was swede, I looked everywhere but for some reason it’s hard to get in the US.’

After posting on the group where she originally saw the meal, she was inundated with comments about how to get it better next time.

Megan, said: ‘The comments kept flowing and not everyone was very impressed, but everyone seemed appreciated the effort I had gone too and gave me tips on how to make a better one next time.

‘I will never forget about mashed potatoes ever again, I never knew Brits were so passionate about their mash.

‘I’m going to give it another go in a few weeks, but next time I think I’ll try roast beef.’

Powered by: Daily Mail

Continue Reading

Trending

Copyright © 2020 DiazHub.