AMAZON Web Services were down on Tuesday, as thousands of frustrated users reported an outage.
Users started reporting issues on Tuesday morning and the platform was still down for many in the afternoon.
At 4.35 pm the company said the network device issues were resolved, and it was now working towards the recovery of any impaired services.
According to the NY Daily News, the issue involved the company’s US-East-1 servers, a hub for Amazon’s cloud computing platform.
Amazon announced at about 2.43pm that “it has mitigated underlying issue causing network issues and is working toward full recovery across services.”
Before the outage was controlled, however, many warehouses were forced to shut down.
People were struggling to login, access Amazon-owned websites, the Amazon app or their AWS console.
Users of Ring doorbells, Disney+ and even Tinder were said to be experiencing issues.
Reports of problems in the US started to pick up around 10:30am ET.
The problems were also affecting users in the UK and the outage was said to be worldwide.
We have reached out to Amazon for comment.
Frustrated users took to social media to complain.
One person tweeted: “Can’t listen to Amazon Music. My Ring Doorbell doesn’t work.
“Can’t control my lights with Alexa. On the upside, I’m spending a lot less on Christmas.”
Another said: “Amazon is down, this is a pain…”
One Tinder user asked: “so is tinder down? my messages are still loading.”
A few other users complained that it was taking a while for Tinder messages to load.
One Amazon customer even joked: “Amazon is DOWN worldwide! Christmas is canceled.”
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